Recall inSIGHT
Streamline your recall management process with Donlen’s Recall inSIGHT™ packages.
Starter
- An intuitive dashboard within FleetWeb™ that scans more than 50 OEM and NHTSA databases on a daily basis to provide you with a clear view of your fleet’s individual recall campaigns and completion statuses so you can improve your fleet’s overall recall completion rate.
- Eliminates the need for multiple manual processes to gather recall information.
Preferred
- Donlen will send notifications to your drivers via text, email, or the DonlenDriver mobile app to alert them when their open recall is available for repairs.
- Notifications include pertinent recall information and tools to assist drivers in locating viable, nearby dealerships.
- Includes benefits of Starter package.
Premier
- When drivers have been sent multiple notifications for overdue, repairable recalls, Donlen will follow up with them via phone until the recall is completed.
- If necessary, Donlen will involve both account managers and fleet managers in the process in order to ensure recalls are completed.
- Includes benefits of Starter and Preferred packages.